What is the word I'm looking for?

It hit me.

The way she said it.
Where did that script come from?
There is no way she wrote it.
The words didn't seem to be
hers.
I had never heard them before.
Almost...alien.
Then all I could see,
were her lips moving.
The words were muffled by
another sound.
A cracking sound.
Gut wrenching.
I felt the sound, too.
Deep inside.
All I could muster was a...
"Why"
All she could answer with was...
"I don't know."
Still.