The Story of My Life Continues - My Executive Resume

This is a full-detail employment history, focusing on my professional experience as an Office Manager/Director of Operations.

Olivia Leigh

[email protected]

Objective:

In all of my past employment experiences I have used my exceptional organizational skills, attention to detail and diverse knowledge in order to cultivate mutually-beneficial working relationships with my employers.   I have had the privilege to be an integral part of launching companies and then been gratified in watching them grow and evolve. Despite this, I have yet to find a position which incorporates my creativity. My ambition is to find a career which takes full advantage of my diverse talents and which motivates me towards realizing my goals. References and letters of recommendation available upon request.

 

Experience:

 

Director of Operations

September 2007 – September 2009     Ashton Energy Group, Inc.     Addison, TX

I was head-hunted from my previous company to help organize and launch this start-up oil and gas investment company, taking it from a one-man operation started in the CEO’s home office to evolve into a drilling company expanding nationwide.

 

• Coordinated the initial set-up of the corporate office.
• Created all business forms, models and protocols to ensure the functionality of all departments.
• Created and maintained a detailed database of investor prospects which ensured efficiency of the use of marketing materials while eliminating redundancy.
• Created and maintained a detailed database of investment clients in order to ensure quality investor relations and customer service. 
• Created and maintained a detailed database of vendor and industry partners and maintained active working relationships with them to ensure excellent and preferential service to our needs.
• Initiated and monitored the completion of the company’s first website. Designed the layout and functionality of the website to meet the needs of all users. Maintained website and the security of the website’s privileged information, as well supervised user and website traffic analytics.
• Created and maintained a company intranet site, to track on-going business operations - both local and nationwide. Also maintained the security of this site by creating security protocols for each user and departmental site.
• Other duties included: writing and distributing marketing materials, investor relations, inter-departmental liaison, staff recruitment and development and management of daily operations.

 

Director of Operations

June 2003 – September 2007     Gulftex Operating, Inc.     Dallas, TX

During my tenure with Gulftex, I held several diverse positions in this oil and gas industry operating company as the business grew and evolved to eventually include an affiliated licensed broker/dealer and become a turnkey, energy investment based, exploration and production corporation with a publicly-traded parent firm.

 

• From Sales Department, moved to Office Administration – acted as Receptionist, handled printing and shipping of all business prospectus and marketing materials, maintained a database with correspondence to clients and prospects, processed all Administrative and Accounting files.
• Moved to Executive Administrator – managed the business calendar, files and personal agenda for the President of the company and acted as Accounting Assistant as needed. Trained new staff for Reception, Mail Room and Office Administration positions as the company expanded.
• Moved to Compliance Administration upon the acquisition of a broker/dealer firm – assisted the Compliance Officer in all state, federal and local compliance issues; including performing background checks for Brokers, facilitating the licensing of Jr. Brokers in Series 22 and Series 63 certifications, and all related clerical duties.
• Promoted to Director of Operations - managed the daily operations of exploration, drilling and production. Completely reorganized all well files, drilling and completion files, and production files into a standardized, uniform filing system. Served as Liaison between the Director of Field Operations and all field and service companies, national, state and local authorities, landowners and investors. Facilitated the drilling, completion and production phases of approximately 20 natural gas/condensate wells in the Barnett Shale in North Texas.
• Maintained the company’s website and the security of the website’s privileged information.
• Other duties included management of Operations Database, maintaining compliance with the EPA and state and local environmental agencies, Notary Public for the State of Texas.

 

Office Administrator

March 2003 – June 2003     Idea Integration     Dallas, TX

A technology-based recruiter and employment solutions firm. This was a temporary position filled while the regular administrator finished up maternity leave.

• Assisted the Office Manager with general administration, reception, accounts payable, office supply, time sheets, and expense reports, shipping and receiving.
• Heavy office PC use: Windows XP and all Window’s programs, Costpoint, Hoover’s Online, etc.
• Researching possible client companies using online resources to generate new sales leads.
• Assisted the Sales Staff by coordinating meetings, catering luncheons, handling travel arrangements, and authorship of Power Point presentations.
• Assisted Recruiters with staff recruitment of IT candidates.
• Maintained databases of client and consultant information.

 

Assistant to Managers of New Car Sales Department

January 2003 – March 2003     United Auto Group/Mercedes Benz     San Diego, CA

The leading Mercedes Benz dealership for the San Diego area.

• Assisted Managers of the New Car Sales Department and Sales Team with all administration, clerical duties and generation of leads.
• Created, maintained and tracked new car inventory.
• Coordinated dealer trades, special orders, delivery and service.

 

International Director of EVO

October 2002 - January 2003     TELPAC, Ltd.     Suva, Fiji Islands

An Internet-based telecommunications company that revolutionized and deregulated the once monopolistic telecommunications market in the country of Fiji.

• Aided in the design and implementation of Electronic Virtual Office (EVO) technology platform for an international E-commerce hub.
• Interior design of EVO offices.
• Generated clientele via authorship and distribution of marketing materials and coordination of promotional events.
• Leased EVO space to clients and served as liaison between client and parent company.
• Staffed offices with clerical personnel and served as administrator to the personnel.
• Public Relations liaison for local press and Ministries of local government.
• Staff writer assisting CEO with press articles, releases and letters to government and other officials. 

 

Executive Administrator

January 1999 – October 2002     Telephone Pacific     Dallas, TX

During my time with Telephone Pacific I was promoted several times to hold positions including Customer Service Representative, Manager of Customer Service Department and Executive Administrator.

• As Customer Service Representative, handled issues and concerns of telecommunications customers (mostly large corporations) by phone, fax, email and letter, served as liaison between corporate clients and executives and performed basic clerical and heavy office computer use.
• Promoted to Manager of Customer Service Department, served as employee administrator for over 100 Customer Service Representatives and liaison between clients/employees and Executive Officers.
• Promoted to Executive Administrator, assisted in planning and execution of new international telecommunications initiative: TELPAC, Ltd. Managed executive's affairs during executive's absence for international travel. Managed employee affairs and performed basic clerical duties and accounting.

 

Other Skills & Interests:

• Literature, poetry, creative writing and art. Freelance writing in all genres; have written 3 screenplays.
• Excellent interpersonal and communications skills, articulate, effective leader or team player.
• Notary Public of the State of Texas.